Almaty Air Shipping Service Story | Sunny Worldwide Logistics
The first time I received a request from the customer Murat was 9.20 days. The inquiry was made in Russian. The customer had several records of being blacked out, but the inquiry information was actually complete and told us the good time.
When I was close to the goods, due to the increase in air freight and the tightness of the position, the customer said that I would not give me the contact information of the supplier. The passengers tell us that the transportation route is from Shanghai to Almaty Kazakhstan. At our weekly meeting, we often mention the railway service in Almaty. Compared with air transportation, the railway will save the guests a lot of costs, so I advised our guests on our railway service. The guests were initially hesitant about this, but finally gave us the contact information of the supplier, let us take the railway to Almaty. Figure.
We checked the nearest class, the time was very fast, but the customer's supplier did not cooperate with us, telling us that the warehouse must be in the afternoon to pick up the goods. After picking up the goods, after confirming with the railway counterparts, telling the guests that they may not be able to catch up with the class this week, need to be postponed until the next week.
The guest told me to re-select the channel to go by air, otherwise he could not catch up with his November 2 delivery date, but the flight to Shanghai to Almaty is very difficult to order, the earliest is the flight at the end of October, once again, there will be some accidents. Delays, customers will face the consequences of paying liquidated damages.
After communicating with the market, we made three options for our customers.
First—— the steam is transported to the Urumqi-Horgos port to Almaty, but the time is still very tight, and the motor transport is prone to the risk of losing goods.
Second——take domestic logistics or air to Urumqi, and then take SF Airlines Urumqi direct flights to Almaty.
Third——re-open the goods from Lianyungang back to Shanghai, and book the air transportation from Shanghai to Almaty at the end of the month.
Finally, considering the safety of goods, transportation aging, and transportation costs, we chose the second option, Urumqi SF Express charter flights to Almaty.
At that time, the goods were still on the route from the Suzhou supplier to the Lianyungang railway freight station. My colleague Luna helped me find the reliable domestic logistics in advance to take charge of the domestic logistics transportation from Lianyungang-Urumqi. Lily also helped me. Docked the handover of the two logistics. Niki helped me determine the cost and precautions for air transportation. Yvain helped me determine the class of 10.25 in advance and submitted the information for customs declaration.
After that is the long waiting period for domestic logistics, the first sentence to get up every day, where is my goods. From Lianyungang to Urumqi, 3,500km away, everything is full of unknowns. In the event of an accident, it is difficult to guarantee the customer's delivery time is the biggest problem.
By the time of Thursday, the situation really happened. We originally sent the logistics notice to us in the morning, but we arrived at the logistics park in the evening. After that, our operation team communicated with the air freight peers to delay the deadline, and stepped up the logistics. Deliver and communicate with people at the airport's site. At 8 o'clock in the evening, our goods were delivered to the airport. It took only two and a half hours, customs clearance, customs seal, waiting for the next day's takeoff.
From the southeastern water town to the northwestern border, From rail transport to air shipping, Nothing is impossible to us,Sunny Worldwide Logistics,more responsible than the owner.
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